Frequently Asked Questions

Welcome to Locks and Unlocks! We've compiled a list of frequently asked questions to provide you with quick answers to common queries about our locksmith services. If you have any additional questions or need further assistance, don't hesitate to contact us.

1. What services do you offer?

   At Locks and Unlocks, we offer a comprehensive range of locksmith services, including:

   - Emergency lockout assistance

   - Key duplication

   - Lock rekeying

   - Lock repair and replacement

   - Keyless entry system installation and maintenance

   - Safe opening, repair, and installation

   - Garage door remote and keypad programming

   - Car key replacement and programming

   - Commercial door hardware installation and servicing

   - Med cart key solutions

   - And much more! If it involves locks or keys, we've got you covered.

2. How quickly can you respond to emergency lockout situations?

   We understand the urgency of lockout situations, which is why we offer prompt emergency locksmith services. Our experienced technicians aim to reach your location within 90 minutes of your call.

3. Do you serve residential, commercial, and automotive customers?

   Yes, we cater to a diverse clientele, including homeowners, businesses, and vehicle owners. Whether you're locked out of your home, need to secure your office, or require car key replacement, we have the expertise to assist you.

4. Can you help with keyless entry systems for commercial properties?

   Absolutely! Our team specializes in designing and installing keyless entry systems tailored to your business needs. From keypad locks to smart access solutions, we'll help you enhance security and streamline access for employees and visitors.

5. Do you offer 24/7 locksmith services?

   Yes, we provide round-the-clock locksmith services to ensure that you're never stranded during emergencies. Whether it's the middle of the night or a weekend, you can count on us for reliable assistance.

6. What areas do you serve?

   We proudly serve the vibrant communities of Sun Prairie, Stoughton, Watertown, Madison, and the surrounding areas. If you're located within our service area, don't hesitate to reach out to us for all your locksmithing needs.

7. How do I schedule an appointment with Locks and Unlocks?

   Scheduling an appointment with us is easy! Simply give us a call at 608-877-4357 or visit our website at www.locksandunlocks.com to request service. Our friendly team will be happy to assist you and accommodate your schedule.

8. Are your technicians licensed and insured?

   Yes, all our locksmith technicians are fully licensed, bonded, and insured for your peace of mind. You can trust that your property is in safe hands when you choose Locks and Unlocks for locksmith services.

9. Can you provide references or testimonials from previous customers?

   Absolutely! We take pride in our excellent customer service and satisfaction. Feel free to ask us for references or check out testimonials from satisfied customers on our website.

10. What payment methods do you accept?

   We accept various payment methods for your convenience, including cash, credit/debit cards, and electronic payments. Rest assured that our pricing is transparent and competitive, with no hidden fees.

11. What should I do if I'm locked out of my house?

   If you find yourself locked out of your house, the first step is to remain calm and assess your options. Check if there are any open windows or doors that you can safely access. If not, contact a reputable locksmith like Locks and Unlocks for prompt assistance. Our experienced technicians can quickly unlock your door without causing damage, allowing you to regain access to your home.

12. Can you help me if I've lost my car keys?

   Absolutely! Losing car keys can be a stressful experience, but Locks and Unlocks specializes in car key replacement and programming. Whether you've lost your keys, need a spare, or require programming for keyless entry systems, our skilled locksmiths have the expertise to assist you. We offer mobile services, so we can come to your location to provide on-the-spot solutions.

13. What is lock rekeying, and when is it necessary?

   Lock rekeying involves changing the internal pins and springs of a lock so that it works with a new key. This is often necessary if you've lost your keys, moved into a new home, or experienced a security breach. Instead of replacing the entire lock, rekeying is a cost-effective solution that allows you to maintain the same hardware while ensuring that old keys no longer work.

14. Do you offer commercial locksmith services for businesses?

   Yes, Locks and Unlocks provides a wide range of locksmith services tailored to commercial clients. From installing high-security locks and access control systems to servicing commercial door hardware, we have the expertise to meet your business's security needs. Our team can also assist with master key systems, panic bar installation, and keyless entry solutions for enhanced security and convenience.

15. Can you help with safe installation and repair?

   Absolutely! Safes are an essential part of protecting valuables in both residential and commercial settings. Locks and Unlocks offers comprehensive safe services, including installation, repair, and combination changes. Whether you need a new safe installed or your existing safe serviced, our experienced technicians can provide expert assistance to ensure the security of your belongings.

16. How do I choose the right locksmith for my needs?

   When choosing a locksmith, it's essential to consider factors such as experience, reputation, and licensing. Look for a locksmith company like Locks and Unlocks that has a proven track record of providing reliable service and customer satisfaction. Additionally, ensure that the locksmith is licensed, bonded, and insured for your peace of mind.

17. Can you provide emergency locksmith services?

   Yes, Locks and Unlocks offers 24/7 emergency locksmith services to assist you during lockout situations, lost keys, or other urgent security issues. Our team is available around the clock to provide prompt and efficient assistance whenever you need it.

Thank you for visiting our FAQs page. If you have any further questions or would like to schedule locksmith services, please don't hesitate to contact us. We look forward to serving you!